The family of a British grandmother who was beheaded by a Bulgarian drug addict in Tenerife has said a "catalogue of failings" by "a number of authorities" led to her death.
Homeless Deyan Deyanov (29) was found guilty of murdering Jennifer Mills-Westley (60) in a frenzied knife attack on the holiday island on May 13, 2011.
He repeatedly stabbed and beheaded his victim (pictured), originally from Norwich, who had been shopping in the popular resort of Los Cristianos.
Deyanov had denied murder and his defence argued he was not criminally responsible for his actions because he suffers acute paranoid schizophrenia.
In a statement read by her eldest daughter Sarah Mills-Westley after his conviction at the Provincial Court in Santa Cruz de Tenerife, the family said the care of people like Deyanov should be taken more seriously.
Even though he was suffering from schizophrenia and his responsibility was diminished, in Spanish law Deyanov is guilty of murder.
His sentence will be announced in a written statement in the coming weeks.