Thursday 21 September 2017

KFC 'misunderstanding' as staff refuse to supply hand-wipe during halal meat trial

KFC franchise in Ireland is owned by Herbel Restaurants.
KFC franchise in Ireland is owned by Herbel Restaurants.

Matthew Cooper

Fast food chain KFC has apologised to a customer who was refused an alcohol-based hand-wipe at a restaurant trialling halal meat.

The chain said the incident at its outlet on Leicester's St George's retail park was due to a "misunderstanding" among staff, who reportedly told a diner the wipes could offend some Muslims.

Graham Noakes, 41, told the Leicester Mercury he was astonished after being informed the wipes could not be given out.

In a statement, KFC said alcohol-based hand-wipes were approved for use in all its restaurants, including those taking part in its halal trial.

The company added: "There was a misunderstanding at the store in question, but the wipes are now being used again.

"We're sorry for the customer's experience."

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