News Britain

Monday 5 December 2016

Police call handler sacked after hanging up on rape victim

Tom Pugh

Published 17/08/2016 | 13:38

A police call handler has been sacked after she terminated a 999 call from a woman who it later emerged had been raped.
A police call handler has been sacked after she terminated a 999 call from a woman who it later emerged had been raped.

A police call handler has been sacked after she terminated a 999 call from a woman who it later emerged had been raped.

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The victim told Gail Daniels-Ekarte that she was in danger, but the call was ended after more than five minutes with no officers deployed.

Later that day, in December 2013, a further call came in to the Thames Valley Police control room, reporting that the woman had been raped.

At a gross misconduct hearing, Ms Daniels-Ekarte was sacked after it was found she had failed to deal with the call appropriately, and did not follow force policies or guidelines.

Assistant Chief Constable Dave Hardcastle, head of operations at Thames Valley Police, said her actions "fell very far below the standard of what we expect".

He said: "We have dismissed a member of staff as they failed to respond appropriately to what was a clear call for help from a member of the public."

The hearing was held after the force referred the matter to the police watchdog, the Independent Police Complaints Commission (IPCC), which recommended there was a case to answer for gross misconduct.

Ms Daniels-Ekarte has the right to appeal over the decision, a police spokesman said.

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