China tour guide tells off tourists for not shopping enough
A tour guide in China has had her license revoked after being caught on video criticising tourists for not spending enough money.
The guide in Kunming, the capital of Yunnan province in south-west China, was filmed threatening to cancel the rest of her tour group’s itinerary unless each traveller spent more than 3,000 yuan (€435) on jewellery or souvenirs.
The four-minute video clip shows the tour guide saying in Chinese that the travel agency would refuse to pay for the travellers’ return tickets if any of them did not meet the spending threshold.
"If all of you don't spend more than 3,000 or 4,000 [yuan], we'll cancel the Xishuangbanna trip, the tour company won't be responsible for the return to Shenyang," the tour guide warns.
"Where are your sense of conscience and morals?"
The clip has been viewed more than 22,000 times and prompted many Internet users to share their own poor experiences of travel companies in China.
A spokesperson for the Yunnan Tourism Law Enforcement Division told CRIEnglish, a Chinese radio station, that the guide’s attitude was “terrible” and that she had broken multiple regulations.
"First thing, the tour guide forced them to shop, if the video is real, then her words certainly violated the regulation.
Secondly, her attitude is terrible. Third, she used abusive language. So based on these aspects, we can say she violated regulations.
"Chinese tour operators have been banned from seeking to profit from shopping tours since 2013, when a law was brought in prohibiting enforced shop stops on guided trips.