independent

Saturday 18 May 2013

Gourmet dining at McDonald’s as Aussie outlet offers waiter service and china plates

WOULD you like a knife and fork with your fries?

In a world first, a McDonald's franchise in Australia is offering full table service for its dine-in customers, complete with china plates, glassware and metal utensils in place of the more usual paper boxes and plastic.

Meals are also brought to the table by waiters and waitresses, and diners can daintily dab their lips with cloth napkins after eating.

"It's very popular," store manager Michelle Steain said of the five-week trial service. "Everyone seems to be loving it."

Glenn and Katia Dwarte, owners of the franchise in Warilla, some 100km south of Sydney, sought permission for the idea after their habit of serving Mr Dwarte's parents with cutlery and plates caught the attention of other diners.

The dine-in offer is open to customers who purchase premium meals between 5pm and 8pm each day.

This is not the first time that the Dwartes, who have owned the store for 20 years, have pioneered innovations for the fast food chain.

Last year, they caught the attention of McDonald's head office in Chicago after creating an iPhone app that allows customers to place an order and pay in advance before they arrive in store.

Dining-in is the second world first for McDonald's Australia after it last month temporarily changed signs at selected stores across the country to "Macca's", the affectionate local nickname for the chain.

Reuters

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