Royal Mail refuse cobbles delivery
Published 05/02/2010 | 07:44
Residents have accused the Royal Mail of health and safety "madness" after it refused to deliver post along their cobbled street because it is too dangerous.
The regular postman on Bilton Terrace, in Bideford, Devon, initially refused to deliver mail after he slipped before Christmas.
A Royal Mail manager visited and told residents that deliveries would be suspended because the lane is too slippy and uneven for the postman to carry out his rounds.
Post is now delivered to one home at the bottom of the 280-year-old lane and the lady who lives there walks the 20 metres to deliver the packages and letters through her neighbours' letterboxes.
Resident Sally Bellamy, 53, said they were all angry with Royal Mail and want their deliveries reinstated.
"I should call it madness," she said. "They say it's too dangerous to walk on, it's slippery, absolutely lethal, but I don't have a problem and nobody else seems to have a problem. I think it is stupid."
Miss Bellamy, who suffers from arthritis of the spine, manages the cobbles and residents still get courier parcels and groceries delivered. She added: "The manager turned up just before Christmas and said, 'We are suspending your deliveries because it is too dangerous, it's slippery and uneven'.
"But it's cobbles for heaven's sake. It's the last cobbled street in Bideford and we are in a conservation area so we can't take it up."
A Royal Mail spokesman said: "We are making deliveries to Bilton Terrace. However, the road is in a poor state of repair and when wet or icy it can become dangerous.
"There are occasions when we have not been able to make deliveries and alternative arrangements have been made. We are in contact with residents and continue to seek a solution with them."