independent

Wednesday 16 April 2014

Power company in dinner pledge

A company spokesman said 'we're conscious that a few people's Christmas dinners are going to be ruined so we're trying to find ways we can help'

A major power company has made arrangements for "hundreds" of people left without power to have Christmas dinner.

UK Power Networks, which delivers power to about eight million customers in the South East, the East of England and London, said the storm led to about 300,000 properties being left without power although for most it was restored by engineers within minutes.

It said its engineers were working to reconnect everyone else, with supplies restored to the vast majority by last night and repair work continuing throughout Christmas Day and Boxing Day.

The company said: "UK Power Networks is trying to bring extra help to customers, wherever possible, while it works to restore power supplies.

"We made arrangements for hundreds of residents without power following the severe storm to receive Christmas dinners in the South East via a mobile catering facility, pubs, restaurants and hotels."

UK Power Networks said yesterday it was appealing to restaurants and pubs in areas still affected by the storm "to let us know if they have any availability to accommodate our customers should they still be without power from the storm tomorrow".

Customers will need to contact UK Power Networks on the relevant power cut helplines to make arrangements, the company said.

Venues can email SDCSupportContact@ukpowernetworks.co.uk or call 0800 028 0959.

Customers can contact the company on 0800 783 8838 (East) or 0800 783 8866 (South East).

Company spokesman Matt Rudling said: "We're conscious that a few people's Christmas dinners are going to be ruined so we're trying to find ways we can help."

He said the company would "foot the bill" to the tune of £40 per customer.

The company said it was also working with local authorities to provide help centres if they are needed.

Press Association

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