Monday 27 February 2017

Patient: Tea lady saved my life

A pensioner claims that her life was saved by a tea lady at Queen Alexandra Hospital
A pensioner claims that her life was saved by a tea lady at Queen Alexandra Hospital

A pensioner claims that her life was saved by a tea lady after nurses failed to spot a line into one of her arteries had started to leak blood.

Paule Ripley had been admitted to the Queen Alexandra Hospital in Portsmouth, Hampshire, suffering from arrhythmia, an irregular heartbeat.

During her treatment, the 73-year-old was given two blood transfusions. Mrs Ripley, from Gosport, said that the following morning a tea lady alerted nurses after spotting that her bed sheets had become soaked in blood.

She said a line into her artery had leaked, which might have been made worse because she was being treated with warfarin, an anti-clotting drug.

Mrs Ripley told the BBC: "At about midnight a doctor came in and put a line in and that's all I knew until the next morning when a tea lady came in and noticed the bed had turned red.

"It was like Psycho gone mad. I was virtually unconscious. It was soaked from the bottom and I was lying in a puddle of blood and it was soaking up to the top."

A Portsmouth Hospitals NHS Trust spokeswoman said Mrs Ripley's complaint was being investigated.

She said: "Patient care and experience are and will always remain the highest priorities for the Trust and any feedback we receive is taken very seriously."

Press Association

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