Marks & Spencer customer finds 'custard cream' on luxury chocolate biscuit
Published 05/01/2016 | 10:51
Marks & Spencer has defended a line of its luxury chocolate biscuits after a customer discovered that they appeared to be traditional custard creams in disguise.
Peter Marshall, 25, from the Isle of Man, made the discovery after dunking the treat from a box of M&S Extremely Chocolatey biscuits in a cup of hot milk.
As the chocolate melted away, he was bemused to discover the words "custard cream" within the trademark diamond shape of the family favourite.
He posted a picture of the biscuit on his Instagram account with the caption: "Marks and sparks are a bunch of cheapskates."
Mr Marshall reportedly said: "I was dunking biscuits into hot milk and as the chocolate melted away I noticed that the base of one of the biscuits was actually a custard cream.
"I've always held M&S in quite high regard when it comes to food, and finding out that they were using a more common biscuit as a base was a bit of a shock."
He said he would not be making a formal complaint and the episode had not put him off buying M&S biscuits in the future.
M&S assured customers that the biscuits were in fact a luxury offering, and the wording underneath the chocolate was simply down to the mould used to make the line.
A spokeswoman said: "Customers can rest assured the biscuits remain our own luxury recipe covered in milk chocolate.
"They are simply made using the same mould as a custard cream."