Friday 9 December 2016

Bank staff leave branch unlocked

Published 07/06/2011 | 18:44

Barclays bank workers left an empty branch open to all-comers after failing to realise the door lock was broken, it has emerged
Barclays bank workers left an empty branch open to all-comers after failing to realise the door lock was broken, it has emerged

Bank workers left an empty branch open to all-comers after failing to realise the door lock was broken, it has emerged.

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Barclays in Leigh-on-Sea, Essex, was left unlocked on Saturday until some honest customers raised the alarm.

It took security staff four hours to turn up to secure the building.

A spokeswoman for Barclays said: "We can confirm an incident took place at our Leigh-on-Sea branch on Saturday June 4 when the door to the branch was found to be unlocked.

"We take these matters extremely seriously and have now carried out a full investigation and found the door locking mechanism was faulty. We have taken steps to rectify this fault and would again thank the members of the public for bringing this matter to our attention.

"We confirm that no customers will be at risk as a result of this incident."

Customer Lesley Phillips told the Daily Mail that she and two other people raised the alarm around 2pm.

She said: "It was astounding. There wasn't a soul in sight, and the whole place was open.

"We could get everywhere: upstairs, all the way to the vault, even behind the glass which usually separates the cashiers from the customers.

"We didn't know what to do, so we decided to phone the police and stand guard until they arrived."

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