BROWN Thomas has apologised to rising star Gabrielle Aplin after she claimed she was treated like she was "going to steal something" in the Dublin store.
The apology came after the Irish Independent contacted the upmarket retailer about claims that the staff were rude to the talented 20-year-old musician and made her feel degraded.
Last month Gabrielle knocked 2009 'X Factor' runner-up Olly Murs off the number one spot in the UK charts.
Aplin visited the shop on Wednesday. The English singer, who described Dublin as her "second home", was here to visit family and her Irish boyfriend.
She told the Irish Independent: "I was told by two girls to wait because they were busy and all they did was turn around and talk to their friends."
She claimed staff were rude and unhelpful.
"I was in a section really showing interest and they were watching us as if we were going to steal something," she said.
She said the store was "very apologetic and resolved the problems".
A spokesperson for Brown Thomas confirmed that the marketing manager had been in touch with the singer and that the issue had been resolved.
Her debut single with a record label, 'Don't Say You Love Me', is due out in February.