World Cup

Friday 25 July 2014

RTE caught offside as ‘technical error’ leaves World Cup fans frustrated at critical moment

Declan Whooley

Published 28/06/2014|20:53

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RTE has apologised for the 'technical error' which left online viewers unable to witness the dramatic finale between Brazil and Chile
RTE has apologised for the 'technical error' which left online viewers unable to witness the dramatic finale between Brazil and Chile

Viewers watching the dramatic Brazil and Chile World Cup clash on RTE’s Player were left frustrated as the action from Belo Horizonte was cut-off before the penalty shoot-out because of a technical error.

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The host nation edged through against Chile after the sides finished 1-1 after 90 minutes, with goalkeeper Julio Cesar the hero during the penalty shoot-out as they triumphed 3-2.

However viewers online watching on RTE Player were unable to witness the grand finale in Brazil because of a technical error.

“Sincere apologies for the disruption to tonight's Brazil V Chile World Cup Game - this was due to an unforeseen technical error,” they tweeted from their official account.

During the extra-time, the RTE Player Twitter account became aware of the issues and offered advice for those who were experiencing streaming difficulties.

“If your #rteworldcup stream drops you may need to refresh your webpage (http://www.rte.ie/player/ie/live/10/ …) or reload your @RTEplayer app's live tab.”

Viewers were left bemused by the technical error which was resolved before the dramatic penalty shoot-out, with many leaving to watch the ending elsewhere.

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