Sport Hurling

Friday 22 August 2014

Thousands of hurling fans left without tickets after system failure

Joe Leogue

Published 10/07/2014 | 14:14

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Niall Moran is carried shoulder-high by Limerick supporters following last year's Munster final
Niall Moran is carried shoulder-high by Limerick supporters following last year's Munster final

Thousands of hurling fans hoping to secure their place at Sunday’s Munster Final clash between Cork and Limerick have been left empty handed as the ticket sales system crashed under the demand this morning.

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On Wednesday the Munster GAA announced that the capacity for Sunday’s decider was to be increased following the completion of works at Páirc Uí Chaoimh, and that extra tickets would be made available from this morning for the fixture.

However a systems failure this morning prevented fans from buying the tickets both in person and on-line.

Ger Keating from Mayfield in Cork said that he went to his local Supervalu at 7:45am this morning to queue to buy a ticket, which went on sale at nine o’clock.

“I’d say I was about 25th in line, so what they did was take all the names of those in the line. People kept on coming, they ended up with about 200 people there. It opened at about nine o’clock and the system crashed,” he said.

Mr Keating said the store successfully secured ten tickets at approximately 9:30am, which were given one per person to the first ten in the queue. The store secured another ten tickets shortly after which were given to the next ten in line before the system crashed again.

“That was it. I got no ticket. They got 20 tickets in total,” he said.

Mr Keating said that he received a phone call from a friend in Glanmire in Cork at noon who said that the store he tried had received no tickets at all, and that management at that store had asked ticket hopefuls to leave. Mr Keating was then told by management at SuperValu in Mayfield that it was unlikely that the store would get any more tickets.

“That was it. Nearly five hours queueing and I was in the next five to get a ticket. I’m a GAA man all my life,” he said.

“I still can’t see why the game couldn’t have been played below in Limerick or below in Thurles, 45,000 people there, everyone would have been happy. Greed again comes in,” he said.

Frustrated fans who attempted to buy their tickets online took to twitter to vent their anger.

“I must say that the @Tickets_ie website is a joke. 4 times i tried to pay for tickets and no joy..... Now it's down,” Derek Murphy tweeted.

“Tickets.ie should change its domain to ticketless.ie more chance of getting tickets there,” Colm Finnan posted.

“Absolute nightmare trying to get tickets for the cork hurling game on tickets.ie 4 hours later still no ticket,” Mary Condon said.

Munster GAA yesterday distanced itself from the furore, and said that the issue was with its ticketing partner tickets.ie.

“Due to technical issues with our ticket partners (tickets.ie), no tickets have yet been available to sell through their systems,” Munster GAA said on its website, adding that the system outage had also hit Centra and Supervalu stores, where fans had gone to buy their tickets in person.

Attempts to contact a spokesperson for tickets.ie were unsuccessful.

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