independent

Monday 1 September 2014

New mum's fury after her car is wrongly clamped

Deborah Coleman

Published 18/06/2014 | 05:44

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Gillian Murphy and Wayne O’Driscoll with their son Noel.

A NEW mum is livid at how she was treated when her car was wrongly clamped in Arklow on Saturday.

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Gillian Murphy from Tinahely this week told how she went to Arklow with her partner Wayne O'Driscoll and their four-week-old baby boy Noel to do grocery shopping in Aldi. She said they spent €150 on groceries in the store and did not stay longer than the one-hour permitted time limit.

However, when they emerged from the store, they found their car had been incorrectly clamped by an employee of the APCOA company, which is contracted to run the Aldi car park. Gillian says that they then had to wait 45 minutes for the clamper to return and she had a difficult task to get him to admit the error.

'His attitude towards me was disgraceful. I knew I had not exceeded the time because we came into town from Tinahely and planned to go straight home after to give the baby his bottle. I had no bottle on me and then I had to wait 45 minutes for the clamper. He told me he didn't have to prove anything to me and refused to remove the clamp at first. Eventually he looked through his camera and when he realised my car was not parked over the hour, he said 'it was a mistake' and removed it,' Ms. Murphy explained.

'The reason I have highlighted this issue is because I would hate for anyone else to go through the same thing,' said Gillian.

A statement issued by Aldi yesterday (Tuesday) afternoon says the company 'has contacted and is dealing with the car owner involved in an incident at its Arklow store on Saturday afternoon. Aldi is also investigating the matter with the clamping company contracted to operate the service'.

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