independent

Wednesday 30 July 2014

Vodafone in pledge to improve Kerry reception

DÓNAL NOLAN

Published 21/11/2012|16:56

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ONE mobile phone network is planning to improve its signal in Kerry amid concerns over the quality of mobile networks.

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Kerry people are becoming increasingly frustrated with the quality of their mobile phone receptions and have complained to the State in large numbers.

Complaints include intermittment reception; that it can sometimes be hard to hear another person clearly or sustain a clear signal during a call.

Arts and Heritage Minister Jimmy Deenihan has received so many complaints from constituents over the issue that he contacted Vodafone - the largest mobile phone network operating in the county - on the matter.

Vodafone informed Minister Deenihan that the company plans a number of upgrades in certain areas that should greatly enhance the quality of its service.

Vodafone say they are taking the issue 'extremely seriously' but that the feedback the company receives from its Kerry customers is generally positive. It said the geography of the county presents a 'significant challenge' but that it is committed to investing and improving its network. It has already improved coverage and capacity in Tralee and Killarney in the last year and a half, Vodafone Ireland Head of Network Engineering John Tyrell informed the Minister recently.

"We are building another new site in Mounthawk, Tralee, which would provide additional Vodafone services to the northwest area of the town," he wrote.

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