independent

Tuesday 23 September 2014

Devastation as Brooks cancels all five concerts

Simon Brouder

Published 12/07/2014 | 12:00

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THOUSANDS of Tralee and Kerry music fans have been left devastated following the news that all five of country star Garth Brook's scheduled concerts at Croke Park have been cancelled.

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After days of controversy fans' hopes were crushed on Tuesday afternoon when Aiken Promotions, the company behind the concerts, announced that Brook's Irish comeback tour had been called off.

Owner of the Tralee Ticketmaster outlet John McCarthy, where hundreds of fans had camped overnight to secure tickets, said the cancellation of the shows was a disgrace.

"It's a joke. It's absolutely nuts and as far as I'm concerned the whole thing has been a complete farce," he said.

"We sold thousands of tickets here. There's going to be a lot of very disappointed people around Kerry," said John.

Ticketmaster Tralee has been inundated with calls and emails since doubts about the concerts first emerged and John McCarthy said he's expecting a busy few days as ticketholders are refunded.

"It was busy enough when we were selling them. I can't even begin to imagine how busy we'll be dealing with refunds."

Ticketmaster has said it is facing an "unprecedented" operation to refund Garth Brooks tickets for the 400,000 people who bought them. Full details of exactly how people can get a refund were due to be unveiled on Wednesday morning.

Ticketmaster said it is "working on a plan to make the cancellation process as simple and convenient as possible for customers".

"However the scale of this operation is unprecedented in the Irish entertainment industry and therefore we would ask customers to continue to be patient while we finalise our plan."

Kerryman

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