independent

Saturday 1 November 2014

Residents can report problems using Fix Your Street website

Published 25/09/2012 | 14:40

RESIDENTS CAN now report problems in their areas online through the Fix Your Street website. The public can now report issues with street-lighting, graffiti, road or path defects, water leaks and drainage issues, litter and illegal dumping and tree and grass maintenance issues through www.fixyourstreet.ie. The online form allows people to attach photographs which greatly assist council staff in identifying the specific problem or area, and people can also add geo-location codes.

Dominic Byrne, A/Head of IT with Fingal County Council, said: 'We have been working closely with the other local authorities to develop a seamless integrated system where problems reported on Fix Your Street are fed directly to our CRM system, and we're delighted that this is now live for members of the public to use. 'We'd encourage everyone to please add as much information as possible when reporting an issue, as this helps our staff locate the problem and address it much quicker. www.fixyourstreet.ie is also optimised for smartphones and tablet computers, making it ideal for people who are out and about and spot issues such as illegal dumping or road/path defects to take a photo and report it straight away, without having to wait to get to a PC or laptop.'

Fix Your Street is used by Galway, Fingal and South Dublin County Councils, and also by Dublin City Council.

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