independent

Thursday 31 July 2014

Aer Lingus passengers get ' appy'

John MANNING

Published 03/08/2011|07:43

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Stuart Lattimore, eCommerce Manager, launching the new Aer Lingus App at Dublin Airport.

AER Lingus is aiming to make its Dublin Airport customers ' appy' with the launch of a new mobile phone app that allows you to get a boarding pass before you even reach the airport.

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The new Aer Lingus app and mobile website, which were launched recently, now means buying flights and checkingin has never been simpler.

Not only can you plan and review your flight details, you can also check-in, receive travel alerts, check real-time flight information and make a booking whilst staying mobile.

Customers can access these features with their web-enabled phone by accessing the mobile site or downloading an app to their iPhone, Blackberry, Nokia or Android phones.

' This is phase one of a number of phases to be introduced as mobile technology advances,' said Stuart Lattimore, eCommerce Manager.

' It is a direct response to the needs and demands of our customers and puts control into their hands to make changes and purchase flights with the ease and flexibility of their phone,' he added.

When customers check-in with the app or mobile site, a 2D barcode displays on their mobile phone which can be scanned at security points and at the boarding gate.

Customers can checkin, select their preferred seat, add their frequent flyer number and see if their flight is on time.

Customers travelling with baggage can also check-in and then proceed to bag tag and drop desk, in the very same way as checking-in on aerlingus. com.

The app is currently only available on routes between Dublin and London Heathrow, Gatwick, Manchester and Birmingham but is due to be fully rolled out network-wide over the next couple of months.

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