independent

Monday 22 September 2014

Philip takes great care of Suretank

Hubert Murphy

Published 09/04/2014 | 05:28

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A WORLD leader in the oil and gas industry, with headquarters in Dunleer, is taking the lead in customer care.

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Suretank, the world's leading provider of engineered solutions to the offshore oil and gas industry, has appointed Philip Murphy as its new Director of Customer Care.

Mr Murphy's role has been created as part of Suretank's commitment to offering its clients excellent customer experiences. Based at Suretank's head office in Dunleer, he will be responsible for creating a culture of world class customer care throughout the Suretank Group.

Last month the company launched its new customer care programme assigning dedicated customer care teams to all of its clients and implementing a range of key performance metrics.

Mr Murphy joins Suretank from Clondalkin Group, a leading international packaging supplier, where he has had a long and successful career in customer fronting roles in customer service and sales. Commenting on his new role Philip said: "I have always been personally attracted to businesses that have an entrepreneurial drive and ethos and Suretank is the epitome of this type of business, having recently won the Ernst & Young Entrepreneur of the Year award. I am delighted to be part of the Suretank team and I look forward to following in the footsteps of our esteemed Executive Chairman Mr Patrick Joy, who along with Mr Niall Lund created a hugely successful global enterprise.'

John Fitzgerald, CEO of Suretank, added: "We're delighted to welcome Philip onto the team. His many years of experience working in customer facing roles for large international companies will be a major asset.'

Suretank is the world's largest manufacturer of tanks and cargo-carrying units for the offshore oil and gas industry and its products are found worldwide, including the North Sea, West Africa, Gulf of Mexico, Brazil, Canada, Caspian, Sakhalin Sea, India, Australia, Middle East and the Far East. Its product range includes chemical and acid tanks, helifuel tanks, offshore containers, baskets, mudskips and cryogenic tanks.

It employs approximately 700 people and has revenues of more than $100 million.

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