Irish Water get a roasting in Mallow

MARIA HERLIHY

Published 12/07/2014 | 12:00

IRISH Water got a roasting from councillors at the Kanturk/Mallow municipal district meeting with the lack of an adequate response from the new body being top of the list.

IRISH Water got a roasting from councillors at the Kanturk/Mallow municipal district meeting with the lack of an adequate response from the new body being top of the list.

Cllr Timmy Collins (Ind) told the meeting that he had to phone Irish Water in Dublin about a water leak in Kilbrin for a constituent. For another, he said he was lucky in that he got through to a representative in Cork who knew the general area that he was speaking about.

CCC senior executive officer Neil Healy said the water situation was currently "far from clear".

"It's a bit complex with Irish Water. We operate under a service level agreement with Irish Water, but the reality is that Irish Water call the shots," said Mr Healy

Chairman Cllr John Paul O'Shea (Ind) said clarity was needed on the situation.

Cllr Melissa Mullane (SF) said that the water pressure was gone for many people in Mallow during the week, but yet there was "no communication at all with Irish Water".

"Irish Water had nothing in place and communication is key," she said.

Cllr Dan Joe Fitzgerald (FF) also made reference to the disruption in the water supply during the week in Mallow and said that there was a transfer over from the Box Cross reservoir but the pump failed.

"People need a response from Irish Water but all they are getting is a negative response. One person I know phoned them up and asked about water containers being put in place while their water was cut off and Irish Water said that was not in their remit," said Cllr Fitzgerald.

"Another woman phoned up from Mallow and she was asked all sorts of questions, about what sized house she had, how many showers she had in the house and the only thing she wasn't asked was what she had for breakfast."

Cllr O'Shea said he phoned Irish Water and asked who was responsible for communicating with the people of Mallow but no one had a clue what was going on.

He asked that a formal communication process be put in place.

"It's our task to get the message out there so if we got a text message or email from Irish Water then we can get the message out to the people," he said.

However, Cllr Melissa Mullane (SF) said that a person at Irish Water had told her that they didn't have any PR in place.

Corkman

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