independent

Monday 22 September 2014

Dundalk facility is the 'heart' of ebay

Margaret Roddy

Published 01/05/2013 | 05:20

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PayPal President David Marcus said the company’s relationship with Ireland is ‘an everlasting honeymoon’.

There was a ringing endorsement for Ireland from PayPal President David Marcus who described the company's relationship with the country as 'an everlasting honeymoon'.

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He described the opening of the eBay Inc European operations centre in Dundalk as 'a proud moment' for the e-commerce company which hopes to have 3,600 people employed in Ireland by 2016.'

Recalling how the company first came to Ireland ten years ago with 25 employees, he said 'the relationship we have with Ireland is really unique'.

He praised the talented Irish workforce, saying that they couldn't have done what they are doing here anywhere else.

'This place is fantastic', said Jean Marc Codsi, Vice-President of Customer Services, who paid tribute to Louise Phelan, Vice-President, saying that 'without her leadership none of this would have happened.'

The Dundalk facility is 'at the heart of eBay. It's the place where customers are served everyday', he said, adding that customer experience is crucial for success and that the company had found hardworking, passionate team mates in Ireland.

They had been able to find 80 per cent of the workers they needed from within Ireland and the opening of this new operation was a sign of their confidence that they can find in Ireland the employees they need to contribute to the success of the company.

As eBay and PayPal extended their services to more countries, he was confident that they would contribute to improving the economic circumstances of small businesses.

Welcoming guests to the opening, Louise Phelan, Vice President Global Operations, who heads up PayPal's operations in Ireland, said it was 'a very special day'.

She paid tribute to Dundalk Town Council, Louth County Council, Dundalk Chamber of Commerce, and the Louth Economic Forum for their co-operation, saying that without they wouldn't have the grand opening.

This was the third eBay site in Ireland and every time she comes here, she is delighted that they picked Dundalk and praised those involved in designing and fitting out 'the beautiful building' as well as the company's 'amazing employees'.

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