Published 11/01/2012 | 05:00
• I am writing regarding the munificent benevolence of our so-called civil servants and their actions in sending letters to 150,000 old-age pensioners informing them that they are likely to be receiving bills going back years for unpaid tax on their state pensions.
I called to my father by chance and found him sitting with the letter in his hand confused, bewildered and frightened. As any ordinary person can affirm, the language used in civil servant "speak" is obscure at the best of times, but to send such drivel to an 83-year-old, and then advise him to log on to www.revenue.ie if he needs more information, goes beyond heartlessness; it's a callous and inhumane way to treat elderly people.
As a state pensioner he was under the impression that the State knew all about his income. Having left school at 12, he is not familiar with financial issues, and, to be honest, the tax system in this country confuses me as well. I couldn't make head nor tail of what the letter was saying, but it said enough to frighten an old man.