In a recession, we have to get basics right
Published 27/06/2011 | 05:00
My boyfriend and I came home from New Zealand to visit family and he was excited to learn he had won the opportunity to buy Champions League final tickets. When they arrived, I paid to have them couriered to London.
But the driver made an error and the tickets did not arrive. Surely in times of recession, we must make sure we do the basics right.