Honest taxi drivers are let down by regulator
Like too many quangos in this State, the taxi regulator's office is clearly not doing the job the public expects it to do.
In simple terms, a taxi customer wants: l A clean taxi, regardless of it's age -- a two-year-old thrashed Passat can be in worse condition than a 15-year-old cared-for Mercedes.
- A driver who understands where you want to go, and the best way of getting there.
- A way of having a customer's complaint resolved within two working days.
Instead, the taxi regulator has let just about anyone drive a taxi, to the detriment of honest hard-working drivers who want to provide a decent service.