Finally putting the foot down
Published 06/04/2010 | 05:00
IT is incredible, after all that has happened, that banks have been overcharging customers to the tune of tens of millions of euro, either through sloppy carelessness or wilful maximising of profits, or a combination of both.
At a time when banks' activities have fallen under unprecedented scrutiny and suspicion, the biggest of them all mistakenly charged business account rates to 40,000 personal account customers and will be paying back the money for the next 14 months.
Quite simply, nobody in the bank noticed.