Thursday 23 February 2017

A six-month saga engaging with Irish Water's 'first fix free' deal

Seeing them try to fix a leak makes you wonder how they will handle the big stuff, writes Willie Kealy

Willie Kealy

Willie Kealy

DUCK AND LEAK SOUP: Willie Kealy displays the water leak which has become a home for his duck
DUCK AND LEAK SOUP: Willie Kealy displays the water leak which has become a home for his duck

Six months ago, in March, I noticed that a patch of overgrown ground beside my house looked very damp. I noticed it because it had not been raining for a couple of days and yet, the ground was still wet. So I dug a hole, which quickly filled up with water.

I turned off the water at the meter and emptied the hole with a bucket and it stayed empty. So I turned the water back on and the hole quickly filled up again. Thus, I was able to establish that the leak was from the main public water supply pipe, somewhere in a relatively small area outside the house, but on my property.

Given that I had registered my existence as a consumer from the public water supply, I rang up to report the leak. And thus, I entered the surreal world of Irish Water.

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