Tuesday 21 February 2017

Hotels don't have to hire Irish staff, but it's nice to meet the natives

Published 08/06/2014 | 02:30

I don't want to sound like an adherent of one of those burgeoning European political parties which are hostile to immigrants – because I'm not hostile to immigrants. How could any Irish person be so, from a nation which has experienced so much migration?

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But I do think there is a valid observation to be made about the hotel and catering trade in Ireland: which is that you may often stay in an Irish hotel and never encounter an Irish person on the staff. I've stayed in a couple of top hotels in recent months around the country and that has been the most noteworthy aspect of the sojourns.

The reception and catering staff have been very polite, competent at their jobs, and crisply helpful: there's just a faint absence of a traditional "Cead Mile Failte" about the experience.

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