Tuesday 28 March 2017

Banks' attitude to people who bailed them out is despicable

Martina Devlin

Martina Devlin

When even the body to whom members of the public complain about how the banks are treating them, complains about how the banks are treating it, we have a situation.

Ordinary people are just a "prawn in the game", as Arthur Daley from the TV show 'Minder' used to say, with banks conducting their business without even a nod to customer relations.

But if they can't be bothered to improve their game when the Financial Services Ombudsman becomes involved, then something is seriously adrift.

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