Ian O'Doherty: Ah what a weird little country
Published 22/03/2011 | 09:01
They say it's the little things in life that make you want to go on a killing spree -- well, the only person I've ever actually heard saying that was myself, but you get the picture -- and at a time when we're all under more pressure than ever before, tempers are increasingly frayed.
And, also, there is the undeniable sense that while we could tolerate, barely, some of the spectacularly bad service we were treated to during the boom years, those days have gone and we want better value for money.
So, have things improved for the ordinary punter?