Gene Kerrigan: Heavy consequences of the 'light touch'
Go ask the residents of Winterbourne how private investment turned out for them, says Gene Kerrigan
Her behaviour was deemed to be "challenging". This is the term usually applied to patients who make noise, dig in their heels or refuse to do what they're told.
This woman was in a place where vulnerable people with mental disabilities and autism were supposed to be assessed, treated and rehabilitated. Often, such patients are taken in by care homes when carers and relatives have reached their limits. Such patients need infinite patience and well-trained treatment.
She was standing by a second-floor window. A support worker was suggesting she commit suicide. "Go on, do it now I'm here," he said. "I'd love to see you try it. You will go flying."