It's not too much to ask that lenders treat customers well
Published 26/02/2014 | 02:30
IT has taken years, but at long last we have a league table of the worst offenders when it comes to consumer complaints about financial matters. And surprise, surprise, our banks are among the league leaders.
It is scandalous that two taxpayer bailed-out banks – AIB and Permanent TSB – are so high up the list.
Taxpayers reluctantly stumped up a combined €25bn to rescue the two broken banks. And our reward?