David Quinn: Plight of our elderly can only get much worse
Monday night's 'Prime Time Investigates' dealing with poor standards of elder care struck closer to home than usual because I have a close relative who is in need of 24-hour care.
In fact, this close relative was once looked after by a home-care company of the sort dealt with by the programme.
The quality of care it provided was patchy. Sometimes, carers wouldn't turn up to look after this relative at the appointed hour.