Wednesday 23 August 2017

Ryanair introduces 60-day advance check-in, but there's a catch...

'Always Getting Better'

A Ryanair plane prepares to land at Barcelona's El Prat. Photo: JOSEP LAGO/AFP/Getty Images
A Ryanair plane prepares to land at Barcelona's El Prat. Photo: JOSEP LAGO/AFP/Getty Images
Pól Ó Conghaile

Pól Ó Conghaile

Ryanair is allowing customers to check in up to 60 days ahead of their flight, it has announced... provided they buy allocated seats.

Pre-booked seats cost from €2 for rows 6-15 and 18-33, €7 for rows 2 (A,B,C) to 5, and €11 for extra legroom rows 1, 2 (D,E,F) and 16-17.

Customers who do not wish to reserve seats may check in for free between four days and two hours before departure, and will be randomly assigned seats.

Passengers who do not purchase seats are not guaranteed seats together.

Children under 12 get free reserved seats, but at least one adult travelling with them needs to purchase an allocated seat in rows 18-30, the airline says.

Adults purchasing such seats are charged €4, double the standard rate.

Early check-in for passengers purchasing seats had previously been 30 days.

“We are pleased to introduce 60 day check-in for customers who purchase an allocated seat, the latest customer initiative as part of our “AGB” programme, doubling the check-in window and providing more choice to consumers," said Kenny Jacobs, its Chief Marketing Officer.

'AGB' is Ryanair's 'Always Getting Better' programme of customer service improvements, which is now in its fourth year.

Other recent AGB announcements have included connecting flights at Rome Fiumicino (with more airports to follow), flight discounts for Erasmus students, the sale of 20 long-haul Air Europa routes on its website, and a new package holiday service.

This week, Ryanair announced that its full year profits had risen 6pc to over €1.3 billion, with its average fares down 13pc to €41.

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