New Ryanair app signals the end of paper boarding passes
The airline's new app allows passengers to book and check in using only their smartphones.
Published 14/07/2014 | 12:41
Ryanair continued its customer-first reboot today with the launch of an app that could spell the end of the paper boarding pass.
Got a smartphone?
As of today, you can book, check-in for and board Ryanair flights without paper boarding passes.
This morning, the airline launched a new app for iPhone and Android, which enables customers to browse, book, check in and board the airline using their phones.
Don't have a smartphone?
Then you're back to paper. You need to either check-in online and print your own boarding pass (as has been the case), or face a hefty €15 fee for a reprint at the airport.
The app, which has actually been available available since last Friday, allows customers to:
- Log in with their 'My Ryanair' profile
- Search Ryanair's 1,600 routes
- Make quicker flight bookings
- Choose and book allocated seats
- Manage bookings and add baggages
- Check in and download mobile boarding passes
View live flight information
The app will "revolutionise the way people travel and interact with Ryanair," CEO Michael O'Leary said at the launch. "You can book a flight on the app in less than 100 seconds."
Although the airline says the app allows passengers to book hotels and car hire, our tests found it actually redirects customers to ryanairhotels.com and ryanair.hertz.com on smartphone web browsers.
Some Independent.ie readers have also expressed their disappointment with the fact that the app is not yet available to Blackberry users - unlike the Aer Lingus app, which was launched in 2011.
The app is currently available in English, Italian and Spanish.