Airline apologises after game of ‘toss the bag’ filmed at airport
A flier captured baggage handlers throwing a bag across an airport in view of other passengers
Published 27/11/2015 | 12:36
An airline has issued an apology after staff were recorded flinging a bag around at an airport in the United States.
Airline passenger Chase Platon filmed the baggage handlers throwing around a suitcase at a loading area in the airport.
Mr Platon captured staff playing the game of ‘toss the bag’ at Mineta San Jose International Airport in California, with the video being watched more than 10,000 times on Facebook.
"I would be pretty mad, obviously I was a little concerned because I had just checked in my bag ... so I was a little peeved," he told KPIX 5.
Ever wonder what #southwest does with your bags? They see who can toss the furthest...Posted by Chase Platon on Tuesday, November 24, 2015
The California resident added on Facebook: "Seriously! The guy saw me and didn't bat an eye!"
He added: "It seemed inappropriate … It looked like they were all having fun. An airport is not the kind of place where you'd expect something like this, especially in this day and age."
The passenger initially accused Southwest Airlines of throwing the bag before Alaska Airlines issued a statement confirming it was their staff who had been involved in the incident but said it did not belong to a passenger.
A spokesman for the airline said it was a ‘dummy bag’ filled with old magazines but added the game should not have been played at the airport and in full view of passengers.
@arnehess Hey, Arne! After further investigation on our side, we were able to determine those are not Southwest Airline Employees. ^AC— Southwest Airlines (@SouthwestAir) November 26, 2015
"Regrettably, our employees were tossing a company rollaboard bag that was filled with magazines as part of an employee game," the spokesperson said.
"No passenger bags were used for this activity. This game should not have been played at the airport.
"The optics of the video are unfortunate and we apologise for any confusion this has caused San Jose travellers or Southwest Airlines."