Monday 16 January 2017

New Ford scheme not quite 'cradle to grave'

Published 30/10/2011 | 05:00

FURTHER revelations about the Ford extended service warranty scheme that we exclusively revealed last week!

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The news that a full annual service at a Ford dealership would add an extra year to your warranty year-on-year resulted in a flood of enquiries from owners, and some Ford dealers, who were surprised by the announcement.

Last week Ford chairman and MD Eddie Murphy spoke of a "cradle-to-the-grave" warranty in a talk on the state of the motor industry. It now appears that scheme will not be as all-embracing as originally expected. The extended service warranty will cover only vital components (on new cars after the two-year manufacturer's warranty expires) and secondhand Ford models provided the car is less than seven years old.

Services must be carried out at a Ford service centre and there will be a fee, believed to be less than €100, on top of the normal service charge for each year the warranty is activated.

More complete details of terms and conditions will be announced when the scheme is rolled out in 2012. Ford has also announced a four-year warranty with road assist and servicing package for its Mondeo models.

Martin Brennan

Sunday Independent

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