Garage watch: Western Motors Ltd, VW/Audi dealer
M1 Retail Park, Drogheda, Co Louth
Separate showrooms housed the Audi and VW models but the salesman in the VW area would talk to us about either brand.
We were on the lookout for a slightly used VW Golf and found a few on the garage's well-laid- out forecourt. All models -- 63 in total -- were immaculately presented and all carried details.
We were surprised to find a wide selection of fresh imports parked among the Irish-registered used models. We were later to learn that there is a scarcity of 09 models -- hence the importation to meet demand.
Among the three Irish-registered VW Passats we found 10 with 09 registration and one 06 import. All were diesel and the 09 models varied in price, starting at €22,745. Average mileage was 13,000km.
Western Motors also displayed two imported 09 Audi A6 diesels, a VW Sharan and two VW Tourans. Parked beside a lovely Meath-registered 06 Audi A4, they had three imported A4 diesels. Again the mileage was less than 20,000km.
We saw plenty of customer parking but failed to find a disabled space. After earmarking two Irish Golfs we entered the VW showroom.
In the bright display area we saw a man apply "World Car of the Year" signage to a new black Golf. We were no time inside when Liam Gillespie came to our assistance.
We asked for a used-car list and were given a print-out of the VW and Audi list. He marked both Golfs on the list -- both Louth registered. The 09 had the 2.0-litre TDi engine and only 15,000km for €20,445. The 08 had the 1.9 TDi engine, came in beautiful condition with 39,000km on the clock and was priced at €17,445. Mr Gillespie outlined their history and explained that the newer Golf carried a €104 yearly road tax against €156 for the 08.
Before sitting at Mr Gillespie's desk we noted an unmanned reception area; three well maintained toilets, including a disabled unit, an excellent customer waiting area, coffee dock and two TVs. Interestingly, Western Motors provides a specific playroom for children.
Inviting us to have a seat at his desk, Mr Gillespie informed us that for cash he would take €19,200 for the 09 and €16,400 for the 08 Golfs. We asked for time to think and upon leaving we were handed his business card.
On its price list, Western Motors makes a point of highlighting its 'peace-of-mind guarantee'. Before being sold all cars are serviced, valeted, clear of outstanding finance and the mileage is verified.
Location/access . . . . . . . . . . .9
Customer parking . . . . . . . 7.5
Signage . . . . . . . . . . . . . . . . .9
Showroom . . . . . . . . . . . . .9.5
Customer Facilities . . . . . . . .9
Customer Service . . . . . . . .9.5
Models on display . . . . . . .8.5
Deals offered . . . . . . . . . . . . .9
Easy-to-shop environment, helpful salesman.
Lack of disabled parking space at such a new outlet.
A real draw for customers in the north east.