Friday 9 December 2016

'I felt like my house had been broken into'

Published 04/11/2016 | 02:30

Case Study

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"It felt like my house had been broken into, an invasion of privacy," says Sarah Kennedy, who discovered her entire bank account had been emptied after a fraudster managed to access her card's details while she was away enjoying the European Championships in June.

"We had been in Madrid before going to Paris and then to Venice, so I don't know where it happened. I'm always careful, covering my PIN at ATMs, but I was only home a day and got a text about suspicious activity from my bank. By the time I checked my account it was gone, all €1,800. I was totally shocked and called my dad; it wasn't very pleasant," recalls the hospital researcher.

Bank of Ireland refunded Sarah's money within a week, as they are obliged to do and were "grand" about it. They noted the scam started with a tiny transaction, under €1, as is common, to 'test' the card, before clearing out Sarah's account.

Irish Independent

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