Sick of the waiting game
Published 27/10/2015 | 02:30
Older people in Galway have criticised lengthy waiting times and high parking costs in a survey of their experience in local hospitals.
Age Action, which conducted the online and face-to-face survey of 385 people, said there should be an end to block booking of appointments in clinics. This happens when patients do not get an individual appointment time.
The organisation said the length of time waiting to be seen by the doctor was identified as the most stressful part of the day, with 122 of those questioned highlighting it as their chief concern. More than two-thirds, 68pc, of those who drove to their appointment found the cost of parking to be "excessive", said spokesman Justin Moran.
Health & Living