Sunday 4 December 2016

Delay in carer's allowance slashed

Published 27/10/2015 | 02:30

The delay in processing the Carer's allowance has decreased.
The delay in processing the Carer's allowance has decreased.

​​​​​The waiting time for an appeal from an applicant for the carer's allowance is now around 12.9 weeks as of the end of August this year.

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Tánaiste and Minister for Social Protection Joan Burton said processing times peaked in 2011 when the average time for an appeal of carer's allowance was 38.8 weeks.

In 2012 the average processing time reduced to 33.8 weeks. Further improvements were achieved in 2013 when the average appeal processing time reduced to 28.5 weeks.

The average processing time for carer's benefit appeal in 2011 was 29.3 weeks. In 2012 the average processing time reduced to 24 weeks.

Further improvements were achieved in 2013, when the average appeal processing time reduced to 18.7 weeks.

As at the end of August 2015, the average time taken to process a carer's benefit appeal had reduced further to 16.4 weeks.

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