Tuesday 19 September 2017

Woman 'furious' over €120 clamping fee as she claims disabled parking pass for her Mum (86) was on show

Ita Doyle says the disabled parking pass was on the car when it was clamped
Ita Doyle says the disabled parking pass was on the car when it was clamped
Amy Molloy

Amy Molloy

A woman whose car was clamped at a Dublin shopping centre says her 86-year-old mother was "distraught" by the incident, claiming the vehicle never should have been clamped as a disabled parking pass was on show.

After calling the security company to appeal the hefty €120 fee, Ita Doyle was told to make her complaint in writing and was left with no option but to pay the money, which included a €5 process charge on top.

Ms Doyle was parked at the Northside Shopping Centre for just under an hour when she returned to find the car had been clamped.

She claims the parking pass was clearly visible on the driver's side of the car, just beside the wing mirror.

Her daughter Tricia was forced to come and collect her elderly mother, who was very upset at the situation.

"If I was illegally parked, I would put my hands up and accept it, but the pass was there for all to see," Ms Doyle told Independent.ie.

"She’s a pensioner, she hasn’t got €120 to be forking out at the drop of a hat."

RFC Security Group oversees the clamping of illegally parked vehicles at the shopping centre.

When contacted by Independent.ie, an employee of the company said they had "photographic evidence" that the parking pass wasn't displayed at the time the car was clamped.

However, Ita claims this wasn't the case.

"I don't know if they are insinuating I put the pass up afterwards and took a picture, but the sticker was on the driver's side when we left the car, they had to have seen it," she said.

She is now calling for the €120 fine to be overturned, but says she will have to wait until today to speak to a manager at RFC for further clarification on the matter.

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