Monday 20 February 2017

Watchdog ComReg issues legal proceedings against An Post over mail delivery service

Independent.ie reporters

Published 09/02/2012 | 16:08

TELECOMS watchdog ComReg has launched legal proceedings against An Post over the quality of its service.

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An Post had been set a target of 94pc mail delivery within a working day.

But it has fallen short of the targets with an 84pc rate in the first nine months of the year, according to ComReg.

Today An Post said it was ‘puzzled’ by the decision as there has been a improvement in the figures over the past five years.

An Post has vowed to fight the decision.

Sinn Fein’s The Sinn Féin spokesperson on communications, Martin Ferris TD, also questioned the decision against the backdrop of discussions on the privatisation of public companies.

“While every company has its failings I have yet to receive a single complaint in ten years regarding a decline in service and indeed COMREG’s own surveys have shown a consistent improvement in service over the past 30 years,” he said.

“Will such a court case then be used as a Trojan horse to hasten the break up of An Post?”

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