Watch: Dramatic moment Opel goes on fire in Cork... meaning Zafira models may be recalled
Published 29/10/2015 | 18:20
Opel is currently carrying out an investigation following reports of fire in a number of Opel Zafiras.
Emergency services rushed to an incident in Passage West, Co. Cork today where an Opel Zafira went on fire.
Opel has said its investigation will focus on the area of the heating and ventilation system in a number of Opel Zafiras (Zafira B model launched in 2005, not current Zafira Tourer).
A statement from Opel this evening said: "While the number of incidents is very low in proportion to the number of vehicles on the road, we take this issue very seriously and will take further action."
"Opel will be working with the local authorities to identify the probable cause of the thermal incident reported in an Opel Zafira in Passage West, Co. Cork today (29th October 2015), as part of this investigation."
It added: "The safety of our customers is the number one priority. Our investigations to date have found that a number of incidents have occurred due to previous repairs being performed improperly or using certain non-genuine parts."
Any owners of the Opel Zafira who notice a squeaking noise from the dashboard in particular should contact their nearest Opel dealer.
"If you are concerned about operating your vehicle or if you notice any unusual characteristics with the heating and ventilation system (for example a squeaking noise from the dashboard) you should contact your Opel dealer and arrange for your vehicle to be inspected. This will be done at no cost."
Opel will consider further actions as appropriate, the company said.
Concerned customers should call Opel Customer Assistance on 01 533 9818, or rmail email@example.com, or visit: http://www.opel.ie/zafira-customer-advice.html