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Saturday 10 December 2016

Ryanair faces court battle over refunds

Fergus Black

Published 11/04/2011 | 05:00

Ryanair is set to fly into a legal scrap in a row over the refund of millions of euro to passengers.

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A company set up to campaign for the return of taxes and fees to passengers who book flights but don't travel has claimed Irish airlines are "hoarding" €280m in such fees.

But Ryanair will seek a "declaratory order" from Dublin Circuit Court that statements made by the passenger campaigning website, Airtaxrefund.com, are false and defamatory. A court hearing on the issue is now set for June 7.

Airtaxrefund.com wants airlines to drop their administration fees, scrap the 30-day limit on refunds and extend refunds to include all taxes and charges.

Ryanair said all its passengers agreed at the time of booking that their air fares, including all fees were non-refundable, even if they did not travel. But they could apply in writing within one month of the original travel date for the refund of any state taxes paid, subject to a €20 admin fee.

Irish Independent

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