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Friday 22 August 2014

Passengers spend second night on broken-down ferry

Sam Griffin

Published 24/04/2014 | 02:30

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The problem surfaced on Tuesday afternoon – at which point passengers went on social network sites to vent their frustration
The problem surfaced on Tuesday afternoon – at which point passengers went on social network sites to vent their frustration

ABOUT 50 passengers spent their second night on a broken- down Irish Ferries cruise liner after a technical fault cancelled a Cherbourg to Rosslare sailing.

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A spokesperson for the company said the nature of the problem, which relates to an integral part of the ship's radar system, is very technical and a specialist engineer and parts are this morning en route to the stricken liner.

However, he said it is likely to be this evening "at the very earliest" before the problem is resolved and passengers may have to spend a third night on the vessel.

The problem surfaced on Tuesday afternoon – at which point passengers went on social network sites to vent their frustration after they were told they would have to spend the night on the Oscar Wilde craft.

One said a protest had begun on board, after ferry staff had failed to inform passengers of alternate arrangements.

The majority of the stranded passengers made new travel arrangements on alternative sailing routes arranged by Irish Ferries and arrived home yesterday afternoon.

But last night a spokesperson said a group of approximately 50 people had decided to wait for the vessel to be repaired and remain in Cherbourg.

"We have sourced the part and an engineer will now have to travel to Cherbourg to do the work . . . I'd say we'd be lucky to get the work done by tomorrow evening," the spokesperson said.

PLEADING

A number of passengers tweeted their frustration with the situation on Wednesday night.

One said: "To clarify, not all passengers (myself included) have left the Cherbourg-Rosslare ferry. Protest onboard due to lack of info & help."

Another tweeted: "1 hour 40 minutes queueing and still no information," before pleading with Irish Ferries to provide more information on the subject.

Irish Independent

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