Monday 26 September 2016

Parents unable to register children for free GP online due to tech fault

Cian Murray

Published 15/08/2016 | 13:18

The HSE are unsure what caused the problem, but a spokesperson has ruled out the possibility of being hacked.
The HSE are unsure what caused the problem, but a spokesperson has ruled out the possibility of being hacked.

Several online services that the HSE normally offer have been unavailable for over 10 days this month, due to technical issues.

  • Go To

The HSE are unsure what caused the problem, but a spokesperson has ruled out the possibility of being hacked and said no data was comprimised.

The problem was first reported on August 3, when many of their online services were disrupted.

Services resumed on August 9, but some systems, including the registration for a GP Visit Card for under 6s, were again not functioning on August 11. 

Thus parents who want to register their child for free GP visits online have not been able to do so for over 10 days this month.

A HSE spokesperson said: "The HSE PCRS apologies for the inconvenience caused to its customers and to Primary Care Contractors; web-based services will be again operational, as soon as possible."

Services on the website are being restored on an incremental basis.

Online Editors

Read More

Promoted articles

Editor's Choice

Also in Irish News