OLDER people face significant barriers in accessing government and public sector online services, a new report claims.
The report, to be launched today by the Centre for Ageing Research and Development in Ireland, reveals an emerging "digital disconnect" between IT-literate younger people and older people.
It found that only 7pc of those over 65 are using government online services, despite the Government moving more of its key services online.
The report identified cost, a lack of skills, training and a lack of confidence in using new technologies as key barriers for older people using online services.
The principal factor restricting use of the internet, according to the report, was a "lack of skills".
This was cited by 46pc of those aged 65. A total of 23pc of those over 65 cited a concern over privacy or security issues as the reason for non-use of the web. Only 21pc said that poor internet connections were to blame.