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Friday 9 December 2016

No need to make it snappy: Dublin camera shop accept 15-year-old voucher

Sarah-Jane Murphy

Published 07/01/2016 | 09:19

Conns Camera Shop
Credit: connscameras.ie
Conns Camera Shop Credit: connscameras.ie

A family owned camera shop in Dublin city centre won praise online when it accepted a 15-year-old voucher as legal tender.

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Conns Cameras on Clarendon Street were presented with the voucher, dating from December 2000, last week.

A couple told staff they had retrieved the voucher worth IR£500 (€635) from the back of a drawer in their home.

"The people in question had misplaced the gift voucher, they had put it somewhere safe and then forgotten all about it.

"Our policy is and always has been that vouchers don't expire.

"We have confidence in our products and pride in our business," Conns Cameras' employee Colin Lydon told Independent.ie.

Colin explained that the couple hadn't anticipated that the business would honour the voucher and are still deciding what to purchase with their substantial amount of credit.

When the shop tweeted about the voucher bought in 2000 one follower commented:

"Any idiot can get a customer but that's how you keep a customer."

However this isn't the oldest voucher to find its way back to the shop in recent years.

Incredibly, in 2014, a customer presented staff with a voucher purchased in 1968, coincidentally the same year the shop began trading, and management were happy to accept it as payment.

Meanwhile Last May it was announced that the Government are planning to ban expiry dates on gift vouchers as part of a major overhaul of consumer law.

The measures are part of a new Consumer Rights Bill.

Every year thousands of gift vouchers and cards go to waste because they are out of date, so the ban on expiry dates will benefit consumers greatly.

A survey in March 2015 by the National Consumer Agency (NCA) found that 48pc of consumers have let a voucher lapse in the past, showing this is an extremely widespread problem.

When it comes to gifts, the new law will also give consumers who get a present the same rights as the person who purchased it.

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