More than 20,000 people have already filed property tax returns for 2014
Revenue admits there are huge waiting times on helpline because of widespread confusion among homeowners
MORE than 20,000 homeowners have already filed their property tax return for next year, according to the Revenue Commissioners.
Revenue has sent out letters to 960,000 property owners asking them how they will pay their tax for 2014.
However there has been widespread confusion among homeowners who have flooded a Revenue helpline with queries leading, in some cases, to waiting times of 45 minutes.
Vivienne Dempsey, property tax project manager with Revenue, admitted that people had encountered lengthy waiting times when contacting the helpline in the first few days after the letters were sent out.
“These calls have eased off now and the waiting time is significantly reduced...it is nowhere near 45 minutes [now],” she told RTE’s ‘Today with Sean O’Rourke’.
She said more than 20,000 people have already filed their returns for 2014 ahead of the November 7 deadline for the submission of paper instructions. Those who submit their instructions online have until November 27 to do so.
Ms Dempsey said Revenue was obliged to seek this information early as it will need to make arrangements to collect the property tax from people who choose a “phased payment method” whereby it is deducted from their salary cheques or pensions.
By Breda Heffernan