Saturday 1 October 2016

Rise of 15pc in complaints to health watchdog

Published 19/04/2016 | 02:30

Hiqa’s annual report revealed that 11,000 complaints about health and safety risks in nursing homes and residential centres for the intellectually disabled were among the grievances brought to its
attention. Photo: PA
Hiqa’s annual report revealed that 11,000 complaints about health and safety risks in nursing homes and residential centres for the intellectually disabled were among the grievances brought to its attention. Photo: PA

The number of concerns about the safety and care standards in healthcare services received by the watchdog Hiqa rose by 15pc last year.

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Hiqa's annual report revealed that 11,000 complaints about health and safety risks in nursing homes and residential centres for the intellectually disabled were among the grievances brought to its attention.

The inspection of some foster-care services found that most children received good-quality care. But responses to child-protection concerns reported to Tusla, the Child and Family Agency, were not always recorded or followed up in private foster-care services.

Hiqa inspectors also carried out four inspections of special care units for children in 2015.

One was a triggered inspection that assessed the use of single separation in one special care unit. It found that single separation of young residents was not always used as a 'last resort', as it should be.

Irish Independent

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